Help & Guides¶
Welcome to the online:academy help. Here you'll find step-by-step guides, organised by how you use the platform.
What's your role?¶
Learners / Participants¶
You take courses, do quizzes, earn certificates, collect badges?
→ Guides for learners / participants
Trainers / Instructors¶
You create courses, build lessons with H5P, grade answers, assemble learning paths and support your participants?
→ Guides for trainers / instructors
Administration¶
You manage users and roles, set up branding and company settings, control mandatory tasks and licences, pull reports or take care of the marketplace and sales?
One person, several roles
The roles aren't mutually exclusive. Many people use the platform as a learner and in teaching or administration at the same time. Just look in the relevant area for the task you want to get done right now.
I can't find my answer here¶
- Check the FAQ for your area (Learners / Participants · Trainers / Instructors · Administration)
- Ask the AI tutor, if it's enabled in your course
- Reach out to the person or team who invited you to the platform — they know your company setup