Managing learning groups

Learning groups are exchange spaces with a group chat for participants who learn together — e.g. an onboarding group of new employees, an apprenticeship year, or a training wave for a new tool. In the Administration area you create the groups, maintain the members, and use the chat for announcements to everyone.

What makes up a learning group

A learning group consists of a member list + group chat. For bulk assignments of mandatory assignments and for filtered reporting, the platform uses departments and user groups (from the Admin Portal). Anyone who wants to both support and task a group of learners is best off maintaining it twice: as a learning group (for the exchange) and as a user group (for assignments and reports).

When a learning group makes sense

• A shared learning journey for several people — e.g. onboarding waves or apprentices who should exchange ideas
• Cross-team initiatives — learners from several departments who should stick together
• Quick communication to participants via the group chat

If you only want to assign a course to a single person: simply do it directly as a mandatory assignment — no group needed.

Creating a new learning group

Groups can be created by Content Managers and Company Admins.

1. In the main menu, go to Administration → Learning groups.
2. Click Create group.
3. Fill in the fields:
4. Name — e.g. "Onboarding Q1 2026" or "Sales refresh 2026"
5. Description — the purpose of the group, target audience, time period
6. Maximum members (optional) — if you want to keep the number of participants from exceeding a set limit
7. Public group — switched on by default: everyone in the company can see the group and join it themselves. For an already defined group of learners, switch the toggle off (private group) — then members only get in by being added
8. Create.

Adding members

1. Open the group — the member list sits next to the chat.
2. Click Add member.
3. Enter people by name and add them — this step has to be repeated for each participant of the learning group.
4. The person receives a notification "You were added to the learning group 'xyz'".

By being added, people automatically become part of the group. You can promote individual members to group admins (e.g. the supervising person) — they then manage members and the chat themselves.

Removing members

In the member list → select the person → Remove. For supervised groups, give the person a quick heads-up yourself so they know. Their course progress is retained; they no longer see the group chat afterwards.

Group chat

Every learning group has a chat window. Through it, you can:

• Send notices to everyone ("please remember the deadline", "new lesson available")
• Ask or answer questions
• Hand out praise and recognition — clearly visible to the whole group

Chat messages don't trigger a notification

New group messages appear in the chat itself and are read the next time someone visits the group. For deadline-critical announcements, additionally configure mandatory assignment reminders or talk to people directly.

Closing a group

When a group has served its purpose (onboarding finished, apprenticeship completed): Delete — the chat and member list are removed. The learning progress of the individual members is retained in the respective course.

Frequently asked questions

Can people be in several learning groups at the same time? Yes — as many as you like. For example, two onboarding phases + a sales refresh + a topic group in parallel are no problem.

What do members of a group see about each other? Their name and associated email address, as well as the shared chat.

Can members invite people themselves? Members can be added by group admins and Company Admins. In public groups, everyone in the company can join themselves.

How do I see the overall progress of a group? Via the analytics with a department/user-group filter or the enrollment overview with a course filter.

Can a group contain people from other companies? Learning groups are limited to your own company.