Getting Started¶
Here's how to find your way around online:academy as an administrator, and get an overview of managing your company.
Signing in¶
Just like every other user, you receive an invitation email. Click the link and set your password. Your account is flagged with an administrator role (e.g. Company Admin), which is why you see additional administration areas.
The two interfaces¶
As an administrator you work with two interfaces — depending on the task:
| Interface | For what | Examples |
|---|---|---|
| Admin Portal | Tenant and user administration | Users, invitations, roles & permissions, licenses, products, company, branding |
| App → "Administration" menu | Learning and business administration | Mandatory assignments, learning paths, learning groups, peer reviews, analytics, templates, orders, marketplace, payment settings |
Where is what?
Every guide in this area states at the top whether the feature lives in the Admin Portal or in the app under "Administration". Rule of thumb: if it's about people and contracts, you're in the Admin Portal. If it's about learning and sales, you're in the app.
Screenshot to follow
Admin Portal home page and the app's "Administration" menu side by side
Completing your profile¶
- Avatar at the top right → Profile.
- Check your name, upload a photo.
Others see your photo and name, for example, when you assign them a mandatory assignment.
What you manage as an administrator¶
Unlike a learner or trainer, you have access to the entire company — not just individual courses. Your core tasks:
- Users & access — invite people, assign roles, allocate license seats, archive accounts. See Managing users, Roles and permissions, Licenses and access.
- Setting up your company — master data, departments, branding, optionally a custom domain. See Company and branding.
- Steering learning — assign mandatory assignments, manage learning groups. See Assigning mandatory assignments, Managing learning groups.
- Reporting — monitor progress, pull reports and analytics. See Team progress, Reports and export, Analytics and reporting.
- Content & sales — maintain templates, marketplace and orders. See Templates, Marketplace and commerce.
There is no \"My Team\" view
The platform has no fixed "manager-team" assignment. As an administrator you generally see everyone in your company. To focus on a specific group, you filter the overviews (mandatory assignments, analytics) by department, or use learning groups as cohorts.
Creating structure: departments and learning groups¶
Before you get started, it pays to set up some structure:
- Departments organize users along organizational lines (e.g. "Sales", "Reception"). They are the basis for targeted bulk assignments and filtered reporting. See Company and branding.
- Learning groups bundle people into cohorts (e.g. "Onboarding May 2026") — handy for shared mandatory assignments and consolidated progress monitoring. See Managing learning groups.
What you do NOT do as an administrator¶
A clear distinction from other roles:
- Creating courses — that's done by trainers / course creators (see the trainer docs). You can of course hold that role in addition.
- Platform-wide configuration (cluster, domains at the technical level, company-group linking) — that's handled by the platform team (Operator).
Typical tasks in your role¶
- Onboarding new employees — invite them, assign a role and department, set an introductory learning path as a mandatory assignment.
- Assign recurring mandatory trainings — e.g. data protection, fire safety, compliance (with repetition).
- Regularly check learning status — who is on track, who is falling behind (see Team progress).
- Pull reports for the personnel file or compliance records.
Help & support¶
- This collection of guides — Index
- FAQ for administrators
- For technical problems: contact your platform team / your point of contact