Reports and export¶
Reports show you the figures for your company over time — who completed which courses, how the results in graded lessons turn out, how the courses are received. You can view them on screen or export them as PDF, CSV, or Excel for personnel files and compliance evidence.
Where you find reports¶
On the learning platform under Administration → Analytics & Reports. Several tabs to choose from:
| Tab | Content |
|---|---|
| Learning progress | Enrollment trend, completion trend over time, course statistics |
| Engagement | Active people (daily/weekly), average length of a learning unit, streak metrics, top performers |
| Assessments | Scores from graded lessons: distribution, average, number of attempts, passed and not passed with pass rate (aggregated company-wide) |
| Ratings | Course ratings by learners: average stars, comments, ratings per course |
| Finance (Company Admin only) | Revenue trends from the orders |
| Course details | Per course: participant list with status, score, and last activity; progress per lesson |
| User details | Per person: courses, graded lessons with score, result and attempts, learning streak, activity over time |
Filters per report¶
| Filter | What for |
|---|---|
| Time period | Last 7 / 30 / 90 / 365 days or a custom time period |
| Grouping | Day / week / month — affects how finely the trend charts resolve |
| Department / group | Narrowing down to a department or user group (from the Admin Portal) |
These filters apply to all tabs and are kept when you switch tabs. You pick a single course in the Course details tab and a single person in the User details tab — both are their own selection fields within the tab.
Reading the live dashboards¶
Learning-progress trend¶
- The "Enrollments" curve — how many people were enrolled per time unit (day/week)?
- The "Completions" curve — how many completed per time unit?
- The gap between enrollment and completion shows you the "backlog" — many enrollments, few completions means: courses too hard, too many parallel mandatory assignments, or time bottlenecks.
Engagement¶
- Active people per day — how many from your company learn regularly?
- Streak metrics — how many people currently have a learning streak running, and how long is it on average and at best? A streak counts the days someone has learned without interruption.
- Top performers — who completes the most? Handy for recognition in team meetings.
Assessments¶
- Score distribution — how are the points earned distributed across all graded lessons? If low values pile up, courses are too hard or the teaching materials have gaps. The distribution sums up the whole company; for individual courses, look at Course details and talk to the trainers / course creators.
- Average, lowest, and highest value, as well as the average number of attempts, sit above as key figures. Many attempts with a good average usually means: the task is solvable, but the instructions are ambiguous.
- Passed, not passed, and pass rate — a person has passed if they reach the lesson's minimum score in a completed lesson. If the lesson has no minimum score, 70% applies. If SCORM content reports "passed" or "not passed" itself, that report counts. Lessons that are still running or waiting for approval only count from completion; the rate is calculated only over lessons with a result.
Counted here is every lesson that awards a score: quizzes, H5P tasks, SCORM content, and free-text answers graded by AI. If SCORM content reports only 0 or 1 as the score, it is not clear whether those are points or a fraction — such values are left out of all key figures.
Keeping an eye on certificates¶
You get certificate evidence via the Course details tab: there you see per course who has completed it, and via Download certificates you get the certificates of everyone who completed within the selected period, bundled as a ZIP. For a complete record, choose a correspondingly long period.
How long an individual certificate is valid is stated on the certificate itself ("Valid until"). The mandatory assignment subscription takes care of reassigning recurring mandatory trainings in time for you.
Exporting reports¶
Every tab except Ratings has an Export button in the top right — three formats:
| Format | What for |
|---|---|
| Shows the charts exactly as you see them on screen — good for sharing and as an attachment | |
| CSV | A table for further processing in Excel or other programs |
| Excel (.xlsx) | The same data, but ready-formatted and with correct umlauts |
Which format when?¶
- PDF: for personnel files ("training record for person X 2026"), compliance audits, board reporting
- CSV/Excel: when you keep working with the figures — feed them into your own personnel spreadsheet or combine several reports
Person report and team report¶
Note the difference:
- Person report (tab User details): everything one person has done — courses, graded lessons, learning streak, activity over time. Good for employee reviews and personnel files.
- Team report (all other tabs): aggregated figures across all people, narrowed by time period, department, and user group. Good for reporting.
Both export as PDF, CSV, or Excel. The PDF depicts the tab you're currently viewing. CSV and Excel contain the table behind it — for Engagement the top performers, for Assessments the score distribution, for Learning progress and Finance the trend, for Course details the participant list, and for User details the person's courses. If you need several of these tables side by side, pull them individually and combine them in a file of your own.
Tips for everyday use¶
- Before important meetings: pull learning progress as PDF — good as an attachment or basis for the conversation
- Quarterly: feed learning progress as Excel into the personnel system; certificate evidence per course via the ZIP download in Course details
- For employee reviews: take the person report along as PDF — it reads like a learning CV
- Before annual training planning: put Engagement and Assessments side by side — that shows you where additional training or a different teaching format makes sense
Frequently asked questions¶
Excel shows umlauts incorrectly. This happens when opening by double-click: Excel then guesses the character-encoding setting and sometimes gets it wrong. Instead, open the file via Data → From Text/CSV — then the umlauts are correct. The Excel variant (.xlsx) doesn't have this problem — if you export regularly, use that one right away.
A particular column is missing for me. Export the report as CSV or Excel and add the evaluation there — all the raw data is in the file. If you're regularly missing a column, let the generation:l team know.
Can I receive reports automatically by email every week? Today, sending runs through you: set a fixed appointment in the calendar and pull the export at that time. If you need this regularly, let the generation:l team know.
The figures don't change even though someone just completed something. Reports are cached for around five minutes — the same filter combination returns the same state for that long. This has a pleasant side effect: for large time periods across many people, the system computes for a while on the first call, after that the reports load directly. Want a fresh state right away? Change the filter slightly.