Analytics and Reporting¶
The analytics dashboards show you at a glance how learning is going in your company — enrollments, completions, engagement, quiz results, and certificates. You can view the numbers as live dashboards, filter by time period, department, and course, and export them as an Excel file for reporting or personnel files.
Where do I find the reports?¶
In the app, in the area Administration → Analytics. The entry is visible from the Content Manager role upward.
A company-wide view — not to be confused with personal statistics
These reports show the numbers across all learners in your company (filtered by your area of responsibility). That's different from the personal learning statistics that every learner sees for their own account. More on this in the section Distinction from personal learning statistics.
Screenshot to follow
Administration menu with the "Analytics" entry highlighted
Which dashboards are there?¶
Depending on your role, several tabs are available. Content Managers see the learning reports, Company Admins additionally see the financial view. Each tab is its own live dashboard with charts and tables.
| Tab | Visible from | What it shows |
|---|---|---|
| Learning progress | Content Manager | Enrollment trend and completion trend over time, course statistics |
| Engagement | Content Manager | Active people per day/week, streaks, top performers, activity heatmap |
| Assessments | Content Manager | Score distributions, fail and pass rates, performance trends |
| Ratings / Certification | Content Manager | Issued certificates and their trend |
| Finance | Company Admin | Revenue trends, breakdown by currency — aggregated from orders |
| Course details | Content Manager | Per course: participant list with progress, score, and last access |
| User details | Content Manager | Per person: learning profile incl. gamification and 365-day trend |
Screenshot to follow
Analytics page with tab navigation and a filtered learning progress chart
How to read the most important dashboards¶
- Learning progress — The enrollments curve shows how many people newly start per unit of time; the completions curve shows how many finish. A large gap means "backlog": many starts, few completions — often a sign that courses are too hard or that too many mandatory assignments are running in parallel.
- Engagement — How many from your company are regularly active? The streak distribution shows who sticks with it daily. Top performers are well suited for recognition in team meetings.
- Assessments — If a course produces conspicuously many low scores, it's either too hard or the learning materials have gaps. A good basis for talking with the trainer.
- Ratings / Certification — How many certificates were issued? Handy for compliance records and to initiate re-trainings in time.
Filtering by time period, department, and course¶
Using the filters above the charts, you narrow down the displayed data:
| Filter | For what |
|---|---|
| Time period | Quick selection of 7 / 30 / 90 / 365 days or a custom start and end date |
| Grouping | Day, week, or month — affects how finely the trend charts resolve |
| Department / learning group | Narrowing to a department or group of your company |
| Course | Restricting the analysis to a single course |
The filters affect all charts and tables of the current tab. When you switch tabs, the set filters are retained.
Narrow down first, then analyze
For a whole year across many people, the system computes for a while. Choose the time period as narrow as possible for your question — that makes the dashboards noticeably faster.
Export for personnel files and reporting¶
The base dashboards (learning progress, engagement, assessments, certificates, finance) can be exported directly as a file. For this there is an Export button in the dashboard:
| Format | For what |
|---|---|
| Quick to share, visualizations preserved — good as a report attachment or for board reporting | |
| CSV | Table data for further processing in Excel or other tools |
| Excel (.xlsx) | Like CSV, but formatted with header styling and correct encoding |
Detail tabs without export
The Course details and User details tabs are pure display views — there is currently no Export button there. For exportable reports, use the base dashboards or the Reports.
Does Excel open umlauts incorrectly?
When opening in Excel, import via Data → From Text/CSV rather than by double-clicking. That way Excel detects the encoding correctly and umlauts are displayed properly.
Screenshot to follow
Export button with a choice of PDF, CSV, and Excel
Typical occasions:
- Quarterly, pull the certificate status (active / expired / missing) as Excel and feed it into the HR system.
- Before important meetings, export the current learning progress report as PDF — good as a basis for discussion.
- For the personnel file, you usually need the learning history of one individual person — see Reports and export.
Distinction from personal learning statistics¶
There are two separate views — don't confuse them:
- Analytics (Administration → Analytics) — the company-wide, aggregated view across all learners in your area of responsibility. Intended for reporting and steering. Only visible to administrator roles.
- Personal learning statistics — what each learner sees in their own portal about their own account: their own courses, their own progress, their own learning history. Everyone can download this themselves as PDF/CSV.
If you need the detailed history for exactly one person, look in the User details tab or pull a person report via Reports and export.
Data protection note¶
In analytics you work with two levels of detail:
- The aggregated dashboards (trends, distributions, heatmaps) show totals and rates across many people — no individual learners.
- The person-specific views (user details, person reports) show individual people with their names and full learning history.
Please handle the person-specific views responsibly: use them only for legitimate purposes such as personnel conversations or compliance records, and share exports only with authorized people.
Licensed third-party courses
Reports can also include learning activity on courses that your company has licensed from other providers — this is intended and correct. Keep it in mind for data protection inquiries.
Related topics¶
- Team progress — keeping an eye on the learning status of your department or group
- Reports and export — export reports as a live dashboard and for personnel files/compliance